Armstrong World Industries Project Manager, Interior Construction Solutions, High Rise Residential - Los Angeles Job in Los Angeles, California

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Basic Function

The position’s primary role is to define processes and systems which take leadership of regional teams to find, develop and close opportunities to sell Armstrong Building Products entire solutions portfolio in the High Rise Residential and Hospitality Market Segment

Act as the conduit between specification reps, installation specialist, Design Service Center, distributor team, and Contractor Community (General Contractor and Sub-Contractor) to develop opportunities within the market to leverage our total ceiling solution, creating project-specific value propositions geared towards architects and contractors and developing specifications unmatched in the industry.

Leverage the resources available to change the commercial focused playbook to include the High Rise Residential and Hospitality Market Segment, focusing on a solutions-based selling structure. Articulate the benefits gained using our complete ceiling solution in this segment for the area sales representatives, customers, and contractors. Leverage this selling approach to create a unique customer experience which makes it difficult to source an alternate to Armstrong.

This position acts as a player/coach on effective major project selling. It is a requirement for this person to have expertise of, and the ability to capture full revenue potential on key major projects

Key Responsibility

His/her key responsibilities shall include, but not be limited to, the following:

  • Horizontal and vertical account penetration at regional contractor organization

  • Develop strategies for major projects throughout the region, to maximize the revenue

generated.

  • Identify and prioritize major High Rise Residential and Hospitality projects within region.

  • Generate proposals including technical performance, financial proposals, and integration of

our solutions

  • Work closely with Area Managers to plan, target and manage top projects in the region

  • Drive and grow profitable sales of Armstrong Total Ceiling Solutions by focusing on major

High Rise Residential and Hospitality projects

  • Build relationships with the design community, developers, general and sub-contractors to achieve customer satisfaction and financial goals.

  • Influence end-users to purchase Armstrong Commercial Ceilings through solution selling

  • The lead functional expert on ceiling construction expertise.

  • Increase total solution product/project pipeline

  • Increase conversion rate – drive incremental revenue for region

  • Implement spec / track / close for all in-scope projects

  • Drive the “one Armstrong” consistent face to the customer / maintain customer confidence in all product categories

  • Leverage product portfolio and translate to solutions that create measurable value for the developer, contractor, and architect / interior design team

  • Promote holistic Armstrong portfolio value propositions to maximize Armstrong’s revenue per project

  • Work closely with Area Manager and Sales Team to target projects across the region, and participate in monthly job follow-up meetings

  • Interface with and assist Armstrong commercial, technical and business personnel and orchestrate all internal activities relating to in-scope projects

  • Create a process rhythm and managing system, coordinating cross-functional engagement around in-scope projects.

  • Develop and implement performance measurement indicators to continually improve the efficiency of managing activities related to in-scope projects

  • Examine and challenge existing process methods and responsiveness

  • Provide all the necessary reporting to the business to track and monitor progress

  • Coordinate and participate in monthly calls to discuss project solutions on top projects

Professional Experience / Qualifications

  • Experienced Interior Installation Contractor (installer / foreman / superintendent / project manager).

o Strong interpersonal skills and demonstrated ability to build relationships at various levels within an organization as well as customer groups (owners, architects, contractors, etc.)

o Sound understanding of the construction process, and can read and understand related construction documentation

o Broad understanding and ability to identify on-site construction activities that lead to more efficient installation methods

o Excellent analytical, organizational, and problem solving skills

o Computer skills a must: Microsoft Word, Excel, Adobe PDF editor, Plan Grid, etc.

o Has the ability to coordinate, prioritize, and direct cross-functional resources in a positive manner

o Secures assistance as needed and establishes a cross-functional network among peers and colleagues to insure timely execution of projects

o Ability to work independently in a fast-paced environment

o Has demonstrated an ability to anticipate and plan ahead to manage potential barriers, obstacles, or “roadblocks” in maintaining progress toward set milestones

o Has an understanding of who the customers are (internal and external) and the needs of each

o Strong communication skills and reports pertinent information at key milestones through clear, concise oral and written communication.

o Demonstrate listening, questioning, clarifying, and summarizing skills

o Creative and innovative; ability to think outside of the box and is intellectually curious

o Builds organization-wide relationships and influences others to move initiatives forward and position ideas to enhance likelihood for success

Worthington Armstrong Venture (WAVE) is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability or veteran’s status.