We want you to join our customer centric team whose passion it is to Empower Digital workplaces!

At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we are setting the pace. We are reimagining the workplace.

Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance. Flexible work options, a time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.

We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.

Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.

Strategic Account Executive

We’re looking for a Strategic Account Executive at Ricoh to lead our most valued clients into the digital age. Embracing a challenger mindset, the successful Solutions Consultant manages, orchestrates, and leads to close opportunities with clients to produce transformative business outcomes.

The Strategic Account Executive is responsible for selling a defined portfolio of solutions for Large Enterprise Strategic accounts. The Strategic Account Executive will cultivate and expand existing client relationships by gaining sound understanding of clients' business challenges and goals through conducting effective client engagements and build relationships at the senior level to set account and department strategy. The Strategic Account Executive is accountable for account retention and expansion, and management of the day-to-day sales activities, and is also responsible for developing new business and strategic partnerships, and execute on the new business strategy, acquire / close new business to meet revenue targets.

Duties and Responsibilities:

• New business prospecting and development, including scheduling and conducting client introductions, both virtual and face to face client meetings.

• Grow the business, including new account acquisition and expansion in existing Ricoh accounts

• Build strong relationship with key executive stakeholders within accounts.

• Use consultative selling techniques with a focus on client value and return on investment

• Identify clients’ business initiatives and articulate the value of Ricoh services on clients’ desired business outcomes

• Research and understand lines of business, industry trends and client personas.

• Collaborate with peers, including supporting solution consultants and specialist to develop transformative solutions that fit in unique client environments

• Independently execute strategic business development plans while coordinating with key internal stakeholders (e.g. operations, service teams, legal, support, etc.)

• Manage complex contract negotiations and serve as a liaison to the legal group and executive management team

• Meet or exceed sales targets in multiple lines of business

• Use Salesforce to manage account activity, pipeline progression and forecasting

• Prepare and give business reviews to internal stakeholders and management team regarding progress and roadblocks to closing new customers.

• Strong business acumen including financial analysis of proposals

• Meet the various KPIs for sales activities as identified for the role

• Other duties as assigned by manager

Requirements:

• Required Post-secondary education, preferably in business or economics.

• Minimum of 10 years of sales experience in a B2B environment, IT or a consultative selling environment

• Preferred experience selling digitization, transformation and automation as well as SaaS, PaaS, IT Services

• Prior successful experience working with cross-divisional sales teams to drive new and incremental revenue streams in existing and competitive accounts.

• Demonstrated success in meeting and exceeding objectives in a high-performance sales environment.

• Minimum 5 yrs. experience in selling to a variety of accounts including Global, National, Major, and Industry Verticals.

Skills:

• Excellent presentation skills, written and verbal communication skills.

• Strong negotiating skills with ability to effectively manage objections and work around business obstacles.

• Excellent interpersonal skills with the ability to quickly develop business relationships.

• Strong analytical skills and financial acumen.

• Possess strong organizational and project management skills.

• Results-driven, with ability to develop comprehensive strategies to achieve targets.

• Demonstrated time management skills and the aptitude to manage numerous requests and time demands concurrently

• Strong analytical skills and good working knowledge of MS suite of business applications, CRM Software (e.g. Salesforce), LinkedIn, Proficient in Microsoft Office and other business research tools.

Others:

• Requires a valid driver's license and reliable transportation required (and auto insurance coverage per Ricoh's policy)

• Travel required

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.