Production Supervisor Location(s): Newark, OH, US, 43055-5893 Function: Manufacturing Audience: Experienced Professional Work Arrangement: On Site Requisition ID: 61305 The Production Supervisor is accountable to lead the operation and personnel within a rotating shift environment. They are expected to understand what is necessary for the customer to meet the customers' needs. The Production Shift Leader manages and oversees all shift operations in a manner that enhances the plant's safety, engagement, cost, productivity, efficiency, quality, and customer service. This position is a development role for higher level Manufacturing Operations positions. Responsibilities / Accountabilities include, but are not limited to: Lead operations and 25+ personnel assigned to rotating shift. Drive workgroup to proactively achieve zero injuries / safety incidents. Resource shift in order to safely meet production schedules. Maximize quality and quantity of product delivered to warehouse to satisfy customer needs. Minimize controllable costs. Sustain high levels of product quality, with a target of zero quality defects or complaints. Communicate expectations and hold team members accountable for delivering exceptional performance results. Foster an environment that promotes teamwork and inclusion. Maintain plant housekeeping expectations. Reports to: Wool Complex Leader Span of Control: Approximately 25 People JOB RESPONSIBILITIES Live the Safety stand, adhere to the safety responsibilities. Ensure employees completion of all required safety training. Lead execution of monthly team safety requirements - including completion of behavior-based safety observations, near miss reporting, safe work permits, safety meetings, pre-shift safety inspections, departmental inspections, etc. Educate and coach team members on safe operating procedures and behaviors, and provide reinforcement and feedback where appropriate to drive desired behaviors. Effectively communicate Owens Corning's stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone's responsibility, and that working safely is a condition of employment at Owens Corning. Perform reporting and investigation of all safety incidents, driving to root cause and permanent resolution. Achieve customer satisfaction and quality commitments. Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements. Ensure timely and accurate production to schedules in order to meet or exceed delivery to promise. Ensure operational procedures are followed to product specifications, and quality metrics meet customers' needs. Perform root cause analysis with the involvement of operators on all quality issues and resolve. Train operators on problem solving skills, and coach through resolution. Participate in customer visits (both onsite and at customer locations) to better understand customer needs and requirements. Lead and develop talent. Monitor and enforce all plant and corporate policies and procedures. Provide candid feedback on expectations and performance to all members of team on regular basis. Complete robust annual performance review with each team member. Actively lead and build effective work teams to increase plant performance and drive continuous improvement initiatives. Maintain documentation, track, counsel and e